Is It Safe to Hire a Pet Sitter?
Hiring a pet sitter is generally safe if you vet them properly. Pet Sitters International recommends checking for a business license where required, insurance and bonding designed for pet care, a background check from the past year, references or verified reviews, a written service contract and pet first-aid training, and meeting in person before you book. Avoid sitters who resist these checks.
A pet sitter gets your house keys and responsibility for your pets, so it's worth doing the same checks you'd do for any service provider.
Pet Sitters International's checklist
- Business license or permit, if your area requires one (including permits for in-home boarding).
- Insurance and bonding designed for pet care businesses; ask for proof.
- A recent background check (within the past year) on the sitter and any staff.
- References from current clients or verified reviews.
- A written service contract listing services, dates, time with your pets, contact information, policies and each pet's needs.
- Training and certification, such as pet first aid or the Certified Professional Pet Sitter (CPPS) designation.
- Professional membership, for example in Pet Sitters International.
- A meet-and-greet at your home before booking.
Signs of a trustworthy sitter
According to the leaders of Pet Sitters International and the National Association of Professional Pet Sitters, interviewed by Chewy:
- Referred by your vet, friends or family, or listed on a network that background-checks sitters
- Good reviews
- Insured and bonded
- Has a backup plan if they can't make a visit
- Communicates clearly and welcomes questions
- Engaged with your pets during the meet-and-greet (being dismissive or uninterested is a red flag)
Questions to ask
- What does a typical visit include, and how long is it?
- How will you update me (photos, notes)?
- How do you handle emergencies, and which vet will you use?
- Can you give medication or handle special needs?
- What are your payment terms?
- Who has access to my key, and how is it stored?
Protect yourself and your home
- Give a key or code only after you've hired the sitter; ask for it back or change the code after.
- Tell the sitter which rooms are off-limits.
- Leave a signed authorization for veterinary care and your vet's contact information.
- Ask for check-in messages after each visit.
See how to prepare for a pet sitter and find pet sitters near you.
Sources
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This article is general information for pet owners, not veterinary, legal or financial advice. Prices vary by city and clinic; always ask your veterinarian or provider about your own pet.